Queue Number Revisited

This time I'll talk about the patients who DO take their queue numbers. Here is a list of things they do that make me roll my eyeballs until I get a migraine.

1. Stupid patient takes the queue number and walks off with both the prescription (Rx) and queue number. Turns up 15 mins later demanding why it takes so long to process the Rx when it is only one item. Duh, but of course. If you had been smart enough to leave your Rx for us to process in the first place you probably do not have to wait that long. This is not Minority Report where we install machines all over the place to scan the retina to retrieve all information about you from a super mainframe. Without any information as to who the heck you are, how am I suppose to know what medicine was prescribed for you?

2. Stupid patient takes the queue tickets*, leaves the Rx in the tray and walks off with both the queue tickets.

3. Stupid patient takes the queue tickets, staples both queue tickets to the Rx and leaves Rx in the tray.

4. Stupid patient takes one of the queue ticket, leaves the Rx in the tray, and leaves the other ticket hanging from the queue machine.

5. Stupid patient staples one queue ticket to the Rx and leaves the other hanging from the queue machine.

6. Stupid patient presses the queue machine once, staples both the queue tickets to the Rx and presses the queue machine again to take another number.

* Our queue machine issues 2 tickets, one for the patient and one for them to staple onto the Rx.

Common sense tells you when you see 2 tickets of the same number you need to start looking for instructions telling you what to do with them. Not pretend you cannot read the sign then take it out on us, nor pretend this is some bug with the machine.