Thursday, September 28, 2006

钱字当头不再糊涂

Patient's dose was 62.5mcg of medicine X. X comes in 50mcg and 25mcg tablets. Therefore, it is logical to take 1 of the 50mcg tablet plus half of the 25mcg tablet. The less number of tablets, the better, and the cheaper anyway. When the mother of the patient saw the tablets, she complained that it is very confusing for her as both tablets look the same, and wanted everything to be in 25mcg; that means the child has to swallow 2 and half tablets.

I tried explaining to her that the packaging of the 25mcg tablet is dark green in color while the 50mcg tablet is silver. Both are in strip form, with the color coding on the back of the strips therefore it is easy to learn which tablet is 25mcg and which is 50mcg. However, she insisted I change as she claimed she would mix up the 2 tablets. I mean, fine. As long as she gives the correct dose to her child I really could not be bothered.

When I told the parents the total cost of the medicine after making the change, they got a shock. According to dad, he said it was almost double what he usually paid for the medicine. Checked the records and promptly informed him that the increase in cost is due to the increase in number of tablets. Come on, common sense right. You obviously have to pay more if you take more tablets. Nobody's forcing you to take 2 and half tablets when the patient could have taken 1 and half tablets. When the parents realised it is cheaper to take the combination of tablets we packed earlier they requested for us to change back again.

By then I was already fuming. I mean, first you tell me it is confusing, then when you realise the price is cheaper it no longer becomes confusing. It certainly says a lot about these parents.

0 Comments:

Post a Comment

<< Home